I love that it is easy for non-developers like me (or even developers) because we can easily customize our website without any technical skills or coding knowledge needed. The support team is very helpful and always willing to help.The only thing i don't really like is sometimes there are problems with some plugins which makes my work complicated since I cannot update them manually. But once again this kind of problem occurs every month but the support team helps us fix it so it's fine. If you have no experience using HTML/CSS coding then also feel free to use their service because they provide many tutorials explaining everything step by step. Also if your site requires customization such as adding custom pages, etc you won’t regret having used Rockettheme since they give amazing support and great customer service.