I like how easy it was to use and how simple it was to set up. The software is very user friendly and it has really helped my organization be more efficient and streamline our processes. I am able to easily access all of my reports within one central system, which makes it easier to manage. I dislike that there is not much of a support network. There were some issues that arose while implementing this program, but they were resolved quickly by their tech team. I am solving the issue of being able to store and organize all of our data so that we are always organized and never lose track of anything.