Update: The seller contacted me and sent me a new headset. Just received it and used it once so far so good. I changed my rating from 1 star to 4 stars in a timely manner based on their customer service. If anything changes, I will update this review again. I bought it on November 2nd, 2020 and I don't need to use it very often which is good now because no one else can hear me. I can hear everyone, but they can't hear me. I don't know what happened but they were treated very well. I'll look around for another headset. Also, I would like to note that they were also very tight on the head and I don't have a big head. After 30 minutes of use I had a headache.
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