The system is easy enough for our small team of 3 people (2 in sales & 1 admin) with zero IT knowledge or skills required! We have been able use it as both Sales Management System AND Admin tool which has made life easier than ever before - all within one platform!! There are some features we would like but they're not too difficult so no issue there either :) I do wish more options were available when creating/editing rooms etc though? It does take time getting used to how everything works compared other systems out ther ebut once you've got your head around things its great.