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Nigeria, Abuja
1 Level
732 Review
63 Karma

Review on Outdoor Adventure Made Easy With MalloMe Portable Hammocks - Perfect For Camping, Backpacking, And Traveling! by Oscar Chambers

Revainrating 5 out of 5

Wonderful customer service!

I ordered this hammock for my son, for Christmas. He had another brand, single hammock that he loved, but at nearly 6' tall, he was outgrowing it. I ordered the double for the extra space and length it provided, as well as its relatively low weight (my son does some backpacking). It wasn't until mid-March that the snows started to recede here and my son was finally able to try out the MalloMe hammock. Unfortunately, when he got it hung up, he noticed some small tears/cuts in the fabric. I messaged the company late that evening, not expecting a quick response & not even sure I'd get any help, given that the purchase had been made months before. Within a couple of hours, MalloMe had contacted me and offered me a full refund so I could purchase a new hammock. They processed my refund the next morning and were very apologetic for the defect in the original hammock.I have since ordered and received a replacement MalloMe hammock (which my son immediately inspected). Perfect condition! He is very pleased with the weight and size of this hammock. I was pleased with the price and amazed by the customer service.

Pros
  • Holds up to 500 lbs, making it suitable for singles, couples, or families
Cons
  • Can be difficult to pack up and store correctly