Before running the cleaning solution, my printer did NOT print ANYTHING. Not black, not magenta, not yellow, not blue. NOW it is fully functional! After cleaning the printheads for the first time, I was skeptical that it was hopeless. But it really worked. Some tips. 1. FOLLOW THE ENCLOSED INSTRUCTIONS! If you're having trouble reading the instructions, do a quick YouTube video search. The step of leaving the hose connected for a few minutes is critical.2. Be sure to leave the cleaner on each color head for a few minutes.3. When you start the printhead cleaning function, please wait a few minutes between cleaning and the first print. If a cleaning didn't work, run this function and then run another print. This worked for me after two self-clean/head-clean functions. I hope this works as well for everyone else as it did for me!
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