Review on Dyson AM10 Humidifier: Efficient White/Silver Moisture Control by Agata Kowalik ᠌

I didn't think I'd be leaving a negative review for my beloved (before?) Dyson. I always praised my vacuum cleaners, hair dryer and . humidifier. But he apparently had a factory defect from the very beginning - a slight swelling in the form of a caterpillar, which does not affect the operation of the device. But then microcracks appeared there. On December 12, I contacted support and the device was taken away on the 15th. Further - no one contacted me and I called them on the 20th. The operator promised that they would contact me within 24 hours. Not contacted. I called back myself. They promised to call back within 24 hours. They didn't call. I called on the 22nd - they said they saw that the application was approved and . wait 24 hours. On the 23rd, the phone rang - I was informed about what I already knew: the device would be replaced and . they would contact me within 24 hours. Of course they didn't get in touch. They called me on 12/25. But my joy was premature. It was a call just to clarify that I had been contacted before. To my question: When they arrive with a new humidifier, I was told that they could not tell me this, because the purpose of the call was different, they said to wait 24 hours . As an experiment, I decided not to call again. I think that the Dyson firm was fine with that, because no one bothers. And, of course, no one calls me. It is worth noting that each operator was polite and "sympathetic", saying that this is a "disgrace", that he / she will definitely mark everything in the application. Today is the 28th. No one calls me, but apparently I just never encountered the need to communicate with the support service. But I live in Hong Kong. You don’t need to get to me on deer, it’s scary to imagine what is happening in the regions and small towns. I did not call, but wrote again to technical support. And I quickly received an answer that they would contact me . AFTER January 11th. Fine? a month without equipment, without information, and they will only contact me again after January 11, i. E. one month after application. At first I was surprised and discouraged, then very indignant, and then . I was very upset, right to tears.