The software is easy enough that even I could use it, which was nice because there were so many features in this program! It also has great customer service if you need help with anything at all as well (which we didn't have).
There are some things they should improve upon but overall everything works perfectly fine once set-up correctly - no complaints here!! We used bloomypro mainly during busy times when our customers needed us most; however being able to see what orders had been placed by who helped me keep track better than paper alone would've made my job easier too ;).