With the ability to monitor all my social media profiles in one platform and having a simple interface for each profile. I like that there is a lot of information available about the users who are using the software. The data can be downloaded to create customized reports. It's not necessary to have an IT department to use this tool. Not much, but it would be nice if there was more customization options in terms of page layouts and design. It helps me to see what needs to be done next with my social media accounts.
๏ปฟ