I like the ease of use of this software. The ease of scheduling appointments has made the business more efficient and more money-saving! It is a very user-friendly software. This software has made my life easier because I have been able to schedule and see my appointments easily. I dislike that the software is not as robust and has not solved all of my problems. I would like to have some new features added to the software, which would make my life easier. It's very easy to create appointments, send out reminders, track time and costs for each employee. As I am a first time user of any appt scheduler - this is perfect, even if there were some minor issues when setting up an account (no biggie). They should be a little more clear that they do not support Outlook calendars or other non web based calendar systems. I have been able to schedule all types of meetings/appointments with ease, as well as being able to see who is available for specific days.