I like that this program allows me to keep track of all my services from one place so its easy for clients to see what they are paying each month. Its pretty much self explanatory once u open up servsuites site after installation which can be tricky. Sometimes there will not always load properly when first opened especially if internet connection has been slow. There really isn't anything i dislike about servicetruiter other than maybe ease of use could have better instructions since it's fairly new product. Having an easier system makes sure bills stay accurate. The benefits being able to pay invosices online through app saves time by only having 1 payment instead of going back & forth between bank account/paypal ect..