The most important thing is that it's very easy to use and has many useful features like scheduling appointments for customers and employees, managing contacts etc. It offers excellent customer service support as well. I have no idea why you would dislike this tool because everything works perfectly fine. There are no problems at all. If you're looking for an effective employee management software then go ahead and try it out. We used to manage our staff using this platform but now we've moved to other more advanced platforms due to its great benefits.