I like that you can use it to manage all aspects from one place! It's easy for our team members who are not tech savvy as well since everything has been designed in an intuitive way so they don't have any problems using this system at first glance!! The only thing i dislike about megahis was when we had issues with certain features (such us ticketing).
We were able fix those but sometimes there would be some bugs or things where users couldn’t do what needed done because something wasn´nt working properly -.- But overall its amazing how much easier life became once Megahs came into play. !