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1 Level
794 Review
60 Karma

Review on Viral Launch by Adam Gambel

Revainrating 5 out of 5

Decent Platform, Good Customer Service

I like that it is easy to use for newbies as well as experts alike! It's really helpful when you are first getting started with AMS but also has great tools after launch day too - such as reporting & analytics (which can be difficult). The support team at Viral is very responsive and does what they say they will do. Their customer service was terrible in my opinion compared to other platforms out there which offer better services/support than ours did. We used their platform from start-up until about 6 months ago where we switched over to our own built system called 'AMG'. Now using this again since then because of some issues we had before switching over.

img 1 attached to Viral Launch review by Adam Gambel



Pros
  • What stands most prominently above all else, however; would have liked more customization options available via dashboard or API calls instead having them directly within each toolset page itself vs making users jump back into Dashboard if needing access quickly..i'd rather not click through 3 pages just get an answer.ugh? lol anyways..it works fast so thats good =D
Cons
  • There are troubles