It is very user friendly, it has great customer support which makes things easy for me as an end-user to understand what I need in order to get my job done. The platform does not have any free trial period so you will be required pay upfront before being able to use their services fully. This can lead into some unnecessary complications when trying to negotiate with them if there are issues that arise within your project or budgeting process. However they do offer discounts for large projects/companies who require more than one developer at once. We were using this tool to develop our website from scratch as we had no web developers experience previously. They helped us create everything needed including backend code, frontend design elements, content management system etc.