This is by far the most expensive fan I have ever bought so it's a shame it failed in less than 3 years. for him: it's big, attractive, energy efficient and moves enough air quietly in a large room with high ceilings. Unfortunately, controlling it has never been easy. It often required multiple button presses to change the fan speed or turn the light on and off to register. Finally, after three years, he didn't answer at all. No reboot and no attempt to fix the transmitter with a fan will work. On the other hand, the fan seems to be built to be maintenance-friendly. A couple of screws were all it took to remove the top cover of the engine. Looking inside, I discovered the source of the reception problems: the antenna cable was tightly wrapped in a bundle of AC input and output cables and then hidden under several more pieces of metal. In fact, the antenna was well shielded from distant RF signals: poor factory assembly, but easy to fix (if the fan was still running at all). Technical support was outsourced to Carroll Parts in Kansas City, Missouri. . I called and it wasn't long before I was connected to a technician. The tech and I both agreed that I either had a faulty transmitter in the wall or a faulty RF receiver/power module in the fan. Since the transmitter LEDs still lit up when the buttons were pressed, the most likely faulty part seemed to be the RF receiver/power supply. Because the fan only has a one-year warranty, a new RF receiver/power supply, shipped two days later in Texas, costs nearly three bills. There were no instructions, but swapping the parts was pretty obvious: disconnect a couple of Molex connectors and remove three more screws, then reverse the process. The hardest part was figuring out that after removing the screws, the module was still attached with double-sided foam tape, so it has to be pulled out with quite a bit of force. While the technician recommended lowering the fan from the ceiling to fix it, it actually wasn't that difficult to do this from the stairs when the fan was fixed to the ceiling. When reassembling it, I decided to route the antenna cable through one of the vents on the top of the case so it rests on top of the fan for better reception. After the overhaul, the fan responds better than ever. I just hope I don't have to spend more money to fix a failed receiver twice in a fan's life. hungry halogen bulbs for light, which somewhat detracts from the motor's energy efficiency, especially as it adds heat to a room that seems in need of cooling. It wasn't cheap, but I found Bulbrite's 60W Dimmable T6 Soft White LED Mini Candelabra Bulb (model 881601) fits nicely inside the fan and works well with a flicker-free dimmer.
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