Header banner
Revain logoHome Page
Kevin Silver photo
Malaysia, Kuala Lumpur
1 Level
731 Review
48 Karma

Review on VALLENWOOD by Kevin Silver

Revainrating 1 out of 5

Customer support from VALLENWOOD left me feeling dissatisfied.

I was disappointed with VALLENWOOD's customer support after purchasing a set of kitchen knives from them. To begin, I waited a very long time for a reply to my query into my order's shipping status. When I did reach someone, they were useless and seemed irritated by my repeated inquiries. When the knives eventually showed up, they weren't even close to what was promised. The knives had dull edges and flimsy handles. I tried contacting support again, but this time they neglected me. I was very dissatisfied with VALLENWOOD as a whole. The combination of their mediocre goods and service has left me feeling disappointed. I won't be using their services again and won't suggest them to anyone.

Pros
  • Extensive variety of household and cooking items.
Cons
  • limited choices for shipping internationally.