Easy to use, great customer service! I love how easy it was for me as an individual user (not admin) of this product - no coding required at all. The dashboard makes monitoring my accounts very simple with one click access from anywhere in our organization or even outside if needed/wanted via web browser etc. It's not perfect but we are working towards improving some aspects like search functionality which would be nice especially when you have several users using multiple devices accessing your system. We were doing manual data entry into accounting systems before switching over fully onto kapita so there wasn't much need previously since everything had been done manually already by us internally anyway. Kapata has made things easier now because they can do certain tasks such as sending out invoices automatically once due dates reach them through their API integration capabilities without having any extra effort put forth ourselves otherwise.