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Kapta Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Sales, Customer Revenue Optimization

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Description of Kapta

Kapta is key account management software that reduces churn and drives organic growth. Kapta's software, and our KAM Process, allow Account Management and Customer Success leaders to answer 3 critical questions about their customers: 1) Which customers are healthy and which are at risk? 2) Do we have actionable and accountable plans (growth plans, save plans, close plans) in place with each strategic account? 3) How do we measure and communicate value to customers?

Reviews

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Type of review

Easy to use, great customer service! I love how easy it was for me as an individual user (not admin) of this product - no coding required at all. The dashboard makes monitoring my accounts very simple with one click access from anywhere in our organization or even outside if needed/wanted via web browser etc. It's not perfect but we are working towards improving some aspects like search functionality which would be nice especially when you have several users using multiple devices accessing…

Pros
  • Just login is used here instead of logging directly offsite servers somewhere else just local computer hardwares locally only accessible while sitting behind computers running
Cons
  • Nothing here