I have been using Demel for many years. My original (previous model) was defective from the start and wouldn't reach maximum speed unless you twist the case a bit in your hands. But I've used it for years at the highest speeds available. Then he moved and after unpacking he couldn't find the old one anymore. So I bought that. Two problems at once. The mandrel/chuck was assembled backwards. And it seems to have the same speed problem as the old one (20+ years old). There is a sliding speed slider with even numbers from 2 to 10. Between these numbers there is a click. Shift it from "off" to the first position? Nothing. Click again faster? Nothing. Another click and it starts spinning and blinking like an old electric train with the wrong transformer. The speed at this "low" setting (actually 3-4 are listed) is so slow that it can't be useful for anything. Slide it to 5 (halfway down the speed bar) and it will eventually start spinning at a usable speed. Is this your branded product? And how long have you been making them? And that's the best you can do? Are you designing a low-speed sliding speed controller that doesn't actually rotate the tool shaft? For real? I wish now I just went to HFT and got the cheap one. Another Dremel will show up that NEVER worked properly.
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