We can track multiple users at one time which helps us keep an eye out when we need to make changes or additions into our database! The interface of this product could be better since there are many sections that I have no idea how they fit together but aside from those few nitpicks everything works pretty well as far as tracking goes.
If anyone has any questions about their profile they do contact support right away because sometimes some things get lost in translation between myself and my supervisor. I don't know if its just me being picky though, maybe others will enjoy using this tool more? It's great having access to information regarding new accounts and profiles.