The software provides us with easy access, flexibility and scalability for our business.The customer support team has been fantastic at solving any issues we may have had. There isn't much I dislike about this product but one thing which comes across very clearly when using it - the price compared to competition can be higher than expected. If you are looking for something to suit your needs as they don’t have too many features or options available. Try out their free trial first before deciding whether its worth having full license of theirs. We use witsy mostly for analytics purpose but also used it when integrating machine learning into decision making process.