We love that we can have access to our merchant's sales data in real time. It also gives us the ability to see trends in our business and make adjustments as needed. The customer service is great! There are some new features coming out that are very exciting. They're still working out the kinks, but I'm excited about them. I would like to be able to use the software with other POS systems (like Xera). This will allow me to grow my business without having to buy another system. Our customers love how easy it is to navigate through the website, and they appreciate the support when they need help.