It was quick & efficient! Our engagement letter came back quickly which made us feel like we had better deliver what they were looking forward too - I can honestly say that our proposal got read about 3 times (and yes it did seem excessive at one point or another!). The only things i would really note are 1.) They need some work regarding how their proposals should look once finalized 2.). No real issues as long has you know wt hewre u r going I have been at this office since it opened up so long ago (I think). They are extremely professional as well as friendly! You can tell that they really care about their job because everything seems like such top notch quality from start - finish. There isn't anything bad enough here or there just do your research before you decide where you want go work/practice law!! If anyone has any questions please ask them. Their customer service is excellent. As far as my experience goes; very good overall. !