Update: After I received an email from J.Zhang, I was asked for my address and phone number so they could email me again. If another one is sent I hope it works! I upgraded to two stars for customer service. I hope this new one comes and works. Opening the plastic, I was cut by very small pieces of glass. When I assemble it, the shackle of the knife wobbles so much that it doesn't cut straight at all. I emailed the company today 8/12/2021 (the email is on the paper in the box). I'm sorry I just wasted my time and money on this product. I'll update when I get an email with decent customer service.
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