All day I've been trying to remove the Intel bar to replace it with AM4, even my hands hurt from it, I had to apply force to the screwdriver. I tried so hard that the screws are now completely stripped and almost impossible to get out. Now my entire Itx assembly is stuck with those screws never coming out. I tried to contact Noctua but still haven't received a refund. Edit: After posting this I contacted them and they sent another one with the mount installed, without asking anything or even asking for proof of purchase, it arrived at my house in 3 days after shipping all the way from Austria Probably the best customer service experience I have ever had. I'm changing my rating to 4 stars due to customer service, but the way the original mount is attached is still poor.
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