Review on 🌐 Gigabit Dual Band WiFi Router by Netgear (Model WNDR4500-100NAS) by Kaveen Reyes

For several years I have had a Range Max 900 and another older Netgear router making up my home WiFi network (both purchased through Revain). The wi-fi network went down last week and after all the usual steps we called Time Warner and they diagnosed the problem with the router, not the modem. We were given a Netgear service phone number but before I called the network recovered itself! It worked for a while, then disappeared again. I did all the usual stuff and restored it but it failed again (both routers!). So I called Netgear and after a long wait for them to trace something they said they had to call me back. in 60 seconds. You never called back. I called again and went through the whole phone tree, then waited for the available technician, again gave them all the information and again waited for them to "do something". Eventually they came back and said the routers were working fine but needed reconfiguration. After going back and forth for an hour and a half doing this whole investigation, they tell me my 90 days of phone support is long over and I have to pay them $149 for a new plan before they reconfigure the routers. It's weird that they didn't tell me about this until they spent all of their "free" time on phone support. Strange, isn't it, that both routers decide to deconfigure at the same time and Netgear promptly offers me a new support plan? I finally realized the wait was their technical review to ensure my 90 days had expired. I have already ordered new routers and they are not Netgear.