Horrible, won't purchase again. A couple were just a big fuzz ball with some long bent fibers sticking out, others were matted, bent long fibers, flat sides, certainly not round, spent an hour trying to blow with blow dryer to reshape, to no avail. Maybe got a bad batch but not worth my time nor energy to return. They sure don't look like the pictures. A note in the package said to e-mail customer service if any problems but no e-mail address provided. Can maybe use 6 out of the 12. Really disappointed.
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