Arrived well packaged in plastic, oil pours easily through a funnel. I didn't use pipettes and my bottle poured easily into a funnel. I haven't had any issues with stiff/hard bristles like some reviewers, but I used to wash mine in hot, mild soapy water. The little black plugs definitely help remove some of the product, but the castor oil is thick and stays a bit sticky. I only apply it to my lashes and brows and wipe off the excess with a tissue to avoid clogging the pores in those areas. I stopped using castor oil for a while because it was a hassle, but it's 100 times easier!
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