It's pretty easy to use! I have no complaints about it at all so far as ease of using or anything like that - but then again there really isn't much else you can say with this type of software either :) Great for small businesses who don’t want too many bells & whistles in their system (which is something we needed). We've been able to keep track easily without needing any additional help from our office manager/office assistant etc., which was great because she had other things going through her plate already than keeping up-to date records for us via guilds website!!