I like that it was very easy to get started using this software. It had all of my fields already filled out so there were no questions or issues with getting everything together at first glance. The ability to see patient data while they're still online has been great as well because sometimes when you are trying to go through an EHR system, patients may close their browser before finishing up seeing things. Also having access during off hours helps me be more productive since most people aren't available 24/7. This program really helped us manage appointments much easier than we used to do manually.