I like that it is very easy for my team members who work remotely in different time zones to collaborate with each other while using this tool. It has helped me keep up to date about what our clients are doing so we can be prepared when they need us! Sometimes there's lag between updates or sometimes you don't see all your data if you're not logged into one specific page at once but overall everything works great. We've been able to stay connected even though some people aren't always online by having access via phone calls / video conferences etc which helps immensely as well.