I like that it is easy for my to use, its very intuitive! The best part about this tool was how fast everything went down when we were first getting started with them (i did not hesitate at all in recommending). Formotiv has also been extremely helpful as well by answering questions quickly whenever they are posed through their team of experts! Nothing yet really!! It can be difficult sometimes finding answers within there site but nothing terrible so far or anything i dislike too much to say just keep looking around if you get stuck! The ability to have someone who knows what we need/need help solving our problems!