This is my first time buying this brand. The item arrived well packaged and securely fastened. As I took everything out, I realized that the trimmer itself was actually just a plastic sleeve. The plastic is thin, the trimmer is light. We decided to give it a try. The blade continued to pull at the hair, we adjusted the power screw as directed, but it didn't seem to make a difference. I am not satisfied with this product and have asked for a refund. I was denied a refund and now I'm stuck with this horrible trimmer. I would not recommend this product.
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