I like that it's easy to find what you need without having multiple programs open or going back & forth between different windows with files for editing. The way formatting works could use some work as well but this isn't something that keeps me from using synapse instead - just makes my life more difficult sometimes (especially when working remotely). That being said if one feature didn't exist there would be nothing wrong with synaps! Being able to send formatted documents off quickly and easily has made many projects much smoother than they were before. The best thing about this software was that it allowed me to create documents without having any technical knowledge or experience with word processors. It also helped us collaborate easily as we were spread all over different offices at our workplace. I disliked how slow the program seemed when using multiple windows (which could be opened). We used synapse for writing reports which gave us more flexibility than other programs like Microsoft Word.