The ability to work with multiple clients using one system has been very helpful for our organization! It's also helped us reduce costs by being able to use only 1 point-of contact instead of having several different people working independently within each client account (and thus creating redundancies). I don't have any dislikes about this program as it does what we need at an affordable price that meets all requirements/needs while still allowing customization when needed or required - which makes things easier than if they were not customizable options available from start up until now through out their entire lifetime support period!!