I love that we can connect with our customers and prospects on a more personal level. I also love that we can use Snöball for our community events. It is very easy to use and the support is fantastic. I wish that we could set up an account to receive emails from our clients. I would also like to be able to use Snöball for our annual Christmas party. I would like to be able to connect with our customers and prospects on a more personal level. It is very effective in reaching our target audience since we are using it for different events, such as networking sessions or workshops. Also I like how easily one can create engaging content with this platform; they have templates available for every need which makes creating posts quick & efficient! Nothing so far but will give a try if ever needed again! We use SnowBall mainly for networking activities where people get connected via social media platforms such as Twitter & Facebook etc.