I like that everything can be done from my phone or computer! There are many features available in this platform without having an office manager constantly check it every day (and yes - we do use them).
It does cost money but there's nothing wrong with paying some more if you know your business needs all of those tools at once. Sometimes when entering data into their system they don't always save what was typed so make sure multiple times before finalizing/submitting information.- Project Management-, Document Control,- Time Tracking-.