I saw an instructional video for a similar item and wanted to try this one as it was a lot cheaper than the one in the video. I can see from the comments that many people don't know how this tool works. The gray plastic element must not be rotated under any circumstances. That's why so many break. It is only intended as a stabilizer to hold the part that goes on the end of the plastic screw. You stick the end in there, hold it with one hand, and screw it in from the top with the red tool. The hand holding the gray piece must never move. But I will say that the gray tool was too small for the pieces going off the ends of me, so I couldn't even use it. This was a little tricky for me as I have less than 6 inches of space on either side of my toilet so it wasn't easy to attach the flexible plastic washers. Can't say it would make a difference as they didn't even fit flush in the china as they were too big. Keep this in mind when purchasing as it may not be that useful. I'll update this when I have more time to test how it works.
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