I read many other product reviews from similar brands and finally settled on the Miko Shiatsu Foot Massager with its deep kneading, multi-level settings and charcoal switch-on heat. After using the product for a few weeks I expected better. I have flat feet and wear size 10 1/2 shoes and I am comfortable. I have to push my feet into the holders for the massage to be effective on all parts of the foot, but my foot eventually moves back once it relaxes a bit. There is also very little heel action for me. Squeezing your feet firmly into the holder helps relieve pressure on the heel, but it also affects the push action. I can rotate the foot in the retainer a bit to take some pressure off other parts of the heel, but sometimes holding the foot in an odd position can be uncomfortable. The print settings are also very inconsistent with the automatic on/off process and other actions that just don't match the item I received. The knead button doesn't work either. Despite some of these shortcomings, I still enjoy the product and it brings me some relief. As long as I keep the product I'm still playing with it and it really isn't worth the time or money to return an item.
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