The first thing I noticed was a few minor blemishes on the copper plating. I was ready to ignore it, so I put the ice bucket on the Thanksgiving drinks table. I have to say the ice bucket is attractive and has kept the ice for a reasonable amount of time. However, there are some key issues that warrant a return. Worst of all, the lid doesn't fit well on the very cheap removable plastic tray. In fact, people had to lift the ice bucket by pulling on the lid with all their strength. Since then, everyone has just put the lid on without actually repairing it. Pens may have helped, but they don't. Who is testing this thing? Also, I should mention that in the plastic insert that contains the drain, both were very dirty when opened. Stubborn dust and some fibers. The gold metal tongs were poorly constructed and would not pick up smaller ice cubes. People took out ice cream with their hands. I give it two stars just because of the attractiveness of the bucket. Function? Terrible.
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