I like how easy it was set up with our website as well! It's been very helpful in getting feedback from users of my site about their experience using them while they're there (which makes me feel good!). They also have some great analytics tools built into this software which helps us know who visits what pages most often so we can make changes accordingly if needed or keep things consistent over time without having too much downtime between updates/changes made by myself etc.. The only thing i dislike currently are all these pop-ups asking permission when trying out new features but nothing serious atm haha :) Overall not bad really though considering its free service compared to other paid services available online now days!! If anyone has any questions please don't hesitate contacting support@refinersurveysystems because everyone will be able answer those within minutes unlike many others where sometimes people just give vague answers instead lol :.