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Refiner Review

6

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Conversion Rate Optimization

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Description of Refiner

Refiner is a customer survey tool that drives user engagement. Built specifically for SaaS, eCommerce and Membership sites. Our simple and beautiful survey widgets get you the responses you need to grow your business - on brand and perfectly timed. With Refiner you can ask your users any question while they are using your product. This is the moment when they are the most engaged and trust your brand. Unbeatable response rates and highly accurate data guaranteed! Gradually profile your users, trigger ultra-personalized nurturing campaigns, uncover great sales opportunities, research what to build next, measure customer satisfaction (CSAT), net promoter score (NPS), or customer effort score (CES). Refiner comes packed with all the survey tools you need to gain actionable insights. Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time, such as your CRM, email marketing automation platform, your backend API or good old Excel. Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data.

Reviews

Global ratings 6
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Type of review

Revainrating 5 out of 5

Easy to Use & Great for New User Friendly Software

I liked how it was easy enough so anyone could use this product without any training or assistance needed from us at refinersuite! It's great because we can easily add new surveys into our account with one click of an icon instead using code each time which takes longer than just clicking icons in order make changes like adding questions/adding more users etc.. We also loved some aspects but would love if they continued updating their website since when i first used them years ago there were no

Pros
  • Great for beginners
  • Easy to navigate interface & understand.
  • Best choice available today that is free too compareto competitors' prices
Cons
  • Nothing here

Revainrating 5 out of 5

"Great for solving payment related billing automation challenges "

The UI of refiners are very intuitive which makes it easy even newbie like me can use them without any help from support team or training sessions! I have used many other solutions but none has been as good in terms ease-of implementation & performance compared with others!! 1) We were able solve our customers problems easily using this product2). It was also not expensive at all considering its features3.) Easy integration4.). Very quick turnaround time5.), no issues found during my usage6)…

Pros
  • Great user interface10 ) Quick response for customer need11)
  • Good service12.
  • Fast delivery13
  • High quality output14 ) No complaints15 :)
Cons
  • There are troubles

Revainrating 5 out of 5

Great for Individualized Employee Feedback

We use it at work as an employee feedback app! It's great because we can easily give each other individualized comments/feedback without having our managers involved in any way (which would be necessary if they were looking over my shoulder). The only downside I have seen so far with this platform has been how difficult some of us find using certain features compared when working off-site or remotely vs being physically present within one anothers offices during normal office hours etc., but…

Pros
  • Personalized & customizable
  • Flexible to fit different environments, industries,
  • Intuitive UI that is easy for anyone new into learning.
  • Great customer support staff available 24hrs per week via phone call& email contact options too
Cons
  • Minor Issues

Revainrating 4 out of 5

Convenient Tool For Tracking All Types Of Data

I like being able to track all of my data at once. It makes it convenient to see overall numbers as well as specific trends. And since we do monthly reports with our clients this helps us keep better records! The system itself has some quirks that can be fixed if necessary; however they aren't dealbreakers. You will have to learn how to use the software very quickly because there are so many options in terms of creating surveys or using multiple tabs/sections within one Survey. This is not a…

Revainrating 4 out of 5

Easy and user friendly system for surveys

I like how easy it was set up with our website as well! It's been very helpful in getting feedback from users of my site about their experience using them while they're there (which makes me feel good!). They also have some great analytics tools built into this software which helps us know who visits what pages most often so we can make changes accordingly if needed or keep things consistent over time without having too much downtime between updates/changes made by myself etc.. The only thing i

Pros
  • I've had many positive feedbacks and reviews about this software with a good reason for our company
Cons
  • I dislike the pop ups for new features (which i think should be a bit delayed), but nothing bad

Revainrating 5 out of 5

Using Refiner for membership management to increase conversions

The best part about this software was how easily it integrated into our platform with no effort at all from us! It allowed me as an admin of my site easy access in seeing surveys I needed filled out by members while they were logged onto their accounts (which we also used). This helped keep track not only who had completed what but when someone started or finished which gave some insight if any problems arose during use such issues like login errors etc.. There isn't anything specific i can say

Pros
  • Easeofuse
  • Integrate to platforms without needing extra coding support
  • Ableto collect custom variables, survey questions for each visitor before redirecting them back where ever you want/needthem
Cons
  • Nothing here