After reading that Dinonano's online store carries a broad variety of toys, games, arts and crafts, and craft kits, I was eager to make a purchase. Unfortunately, I had a very negative encounter. It took me a long time to locate what I needed on the website because of how confusing and disorganized it was. Finally deciding to make a purchase, I was disappointed to find that the item was flawed and of low quality. When I attempted to resolve the issue with customer service, they were unresponsive and unhelpful. I was hoping for great things from Dinonano, but instead I just felt disappointed and irritated.