chips being removed from original Canon cartridges and installed on these brand new/full cartridges and it recognizes the cartridges with a BIG problem that it's the Toner status still looks like they are us. So the toner status report looks like this: black 20%, yellow 0%, magenta 10% and cyan 10%. It's quite annoying that the last product we have the printer says the cartridges are fake and we have to confirm 'OK' before it continues printing now which is even more annoying having to go to the printer for every print job must thank the wonderful wifi / network printer for everyone. Well, that is the outcome that you must decide for yourselves. real things are EXPENSIVE! But I could just bite the bullet and stick with the real deal if it ever comes up. April 23, 2020. We were contacted by the seller and offered a refund and she was very pleased to resolve my issue, hence the customer service is the max of TEN stars. I think the copper strips could somehow be recycled and make the intelligent machine think of a new product, so it had to write something on the "chip" to evaluate the contents of the cartridge. That aside, while it's problematic due to the printer's smart feature, which results in multiple trips to and from the printer for a given print job, I think I can live with that for a while. I would buy again once this issue is resolved and/or when customer service goes above and beyond to keep customers happy. Thank you Emma
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