I worked with this firm when they were located at 1801 S Main St., Las Vegas Nevada 89104 (Tibbssystems). They had excellent customer service skills; it was always quick responses back from employees or consultants that are working directly under them. It can be hard getting into contact with an employee since sometimes you need to go through multiple people until you get there. If you have any questions regarding their website then send me your email address so we don't waste time trying to call one another first. I like that this software is easy to use and can be customized as needed. It's also very user friendly. There are some features which could maybe be added such as better security options or more storage space. We have used it at work where we had many employees who were all working together remotely from different locations. This gave us an advantage over other companies because they didn't know what was going on with their coworkers.