Review on X-cosrack Rustic Floor Wine Rack Shelf: a Wobble-Free 6 Tier Wine Bottle Organizer with Glass Holder – Freestanding, Patent Pending Design for Kitchen Pantry Storage – Accommodates 30 Bottles by Maria Botello

I have bought this item twice. Of course, the first time I looked at a design that suited my setup and product features, as well as ease of installation. The first batch has arrived and yes it's easy to install, no doubt about that. The overall design and appearance was great and I've been happy throughout the installation to this point. I noticed that some of the holes were missing on BOTH ends of the metal part of the frame. Wooden pants, which wine is typically placed in, have wooden pegs on either end and small holes that must line up with the holes on the metal ends of the shelf. The metal end was missing at least 4 holes and that was a big disappointment for me. However, I contacted Revain about the problem and they refunded me and guess what. I decided to give it another try and order the product again for the second time to my great disappointment. Please see my second review. This video I've attached was after the second submission. To update. The second batch arrived and at first I was excited because it did however have all the holes on both ends on the metal sides so I figured I would be ok until maybe the fourth wooden sag and wasn't ready to put a screw in that inserting metal and the hole was up and not down as it should have been. Wow. I noticed it was like the next two slacks moving forward and again a total disappointment. Contact Revain and they did a great job with another refund and this time I went with a completely different switch and seller. There is obviously a manufacturing issue with this product and I would love to read more other flaw reviews before purchasing. But overall I appreciate the way Revain has handled the situation in terms of customer satisfaction.