Giving 1 star to this product is showing generosity. This heat press had potential but when the package arrived the shirt press was not working. All other nozzles were heated, but the shroud plate was not heated at all. The "instruction manual", if you could even call it that, was useless. I contacted the company through Revain and was very willing to work with them but they made me jump through hoops to get a new item. They then sent me a new controller, although the video I sent them (at their request) made it clear that wasn't the problem. They got condescending and outraged when I tried the new part and it still didn't work. Then I decided I was done and just wanted to return the item and had myself jumping through hoops again. After a month and a half I got my money back and I still have to buy a new heat press.
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