I can see what my customers are saying about me and my company. I can send them reminders and even have them review their experience with me. I can also make sure they are happy with their experience and send them messages to remind them of their service. I can't think of anything I don't like. RocketLevel is the best. It's very easy to set up, easy to use, and has a great customer service. I highly recommend to other small businesses who want to be able to see what their customers are saying and to remind them of their service. It's a great way to make sure customers are happy and to make sure they refer me to their friends and family.