I liked that they have all of my bookings in view at once so i can get an overall picture without having to keep going back into each place individually! There isnt anything bad about this software but maybe if you are planning multiple trips then there will come times when its hard figuring out which reservation belongs with another customer/person because everything just appears lumped together hahaha. This helps me ensure we dont double up our customers by confusing who needs what room first versus last as well makes things easier than manually trying them myself haha :) Definitely helpful since it allows us time management while helping organize people's reservations more efficiently I like that we can customize our own booking page and that it is very easy to use. Also, they have a good support team who answers all of my questions in a timely manner. The pricing model could be better for small businesses. We are currently using this software to manage our guest room reservations at our hotel. It has made managing the bookings much easier than having to do them ourselves.